FAQ
We Answer Your Questions:
FAQ & Help Guide
Absolutely. It depends on the size of your blind—if it fits, you can simply insert the MOVATTI motor inside the blind’s tube. For larger dimensions, the roll tube might need to be replaced and an electrical connection will be required.
Yes. All MOVATTI motors can be reprogrammed as many times as needed to meet your preferences. Just be sure to follow the programming steps provided in the manual each time you want to reprogram.
MOVATTI offers different motor options tailored to your needs, including battery-powered and electric motors.
With a single-channel remote, you can program up to 120 motors at once, but they will all operate simultaneously (up or down). We also offer multi-channel remotes (up to 15 channels) for independent motor control.
It’s a custom blind position between the upper and lower limits that you can program according to your preferences.
You’ll need a motor with the “preferred stop position” function and follow the programming steps in the manual.
Check the technical specifications for each MOVATTI motor. We offer both direct current (battery) and alternating current (plug-in) motors.
Yes, especially in Mexico where voltage spikes are common and could damage electronic devices, including MOVATTI motors. Proper grounding protects all your equipment.
No. MOVATTI motor developers designed them to be very quiet—our motors are among the quietest on the market.
Up to 200 meters outdoors and up to 35 meters indoors.
Are MOVATTI awning motors resistant to water and dust?
Yes. MOVATTI motors come with an IP44 rating, which certifies protection against water and dust.
The IP rating is an international standard developed by the IEC (International Electrotechnical Commission)—a globally recognized organization that defines protection levels for electrical enclosures. This allows users to understand how well a device is protected in specific environments.
The IP code includes two digits:
The first digit (e.g., IP6X) refers to protection against solid objects like dust.
The second digit (e.g., IPX4) refers to protection against liquids such as water.
IP First Digit – Protection Against Solids:
| First Digit | Description | Features |
|---|---|---|
|
|
No protection |
– |
|
1 |
Solid objects ≥ 50 mm in diameter |
– |
|
2 |
Solid objects ≥ 12 mm in diameter |
– |
|
3 |
Solid objects ≥ 2.5 mm in diameter |
– |
|
4 |
Solid objects ≥ 1 mm in diameter |
– |
|
5 |
Limited dust ingress (won’t affect function) |
No se impide por completo la entrada de polvo, pero la cantidad que logra penetrar permite al equipo seguir operando de manera óptima |
|
6 |
Completely dust-tight |
Ninguna entrada de polvo |
| Second Digit | Description | Features |
|---|---|---|
|
|
No protection |
– |
|
1 |
Vertically falling water drops |
Vertically falling water drops will have no harmful effects on the equipment. |
|
2 |
Water drops falling at up to a 15° angle |
– |
|
3 |
Water sprays falling at up to a 60° angle |
– |
|
4 |
Water splashes from any direction |
Water falling from any direction will not damage the equipment. |
|
5 |
Chorros de agua |
– |
|
6 |
Powerful water jets |
– |
|
7 |
Temporary immersion |
Temporary, low-pressure immersion will not have a negative impact on the equipment. |
|
8 |
Continuous or prolonged immersion |
The equipment is suitable for prolonged immersion under the conditions specified by the manufacturer. |
For blinds, our motors support loads ranging from 6 kg to 25 kg. For awnings, capacities range from 35 kg to 85 kg.
Yes, it uses a lithium battery, and under normal usage, it only needs to be recharged approximately every 6 months.
It allows you to control up to 15 motors, either individually or in groups, depending on your needs.
Up to 120 motors, as long as you keep in mind that all motors on that channel will operate simultaneously.
You can control 15 motors individually, or up to 120 motors per channel simultaneously.
Well, yes. With the Movatti NG Connector Motor Hub, you can connect and control your blinds and awnings through compatible smart home systems. Check specific model compatibility.
5-year warranty
The warranty covers manufacturing defects.
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